Terms of Service.

1. Who these terms bind

These terms apply between E Kuprans Digitat IT, SIA (registration number 40203767598, registered office Draudzības aleja 19-2, Jēkabpils, Jēkabpils nov., LV-5201, Latvia) — referred to as "we" or "the Developer" — and the person or company commissioning work, referred to as "you" or "the Client".

They apply from the moment you accept a quote or an invoice we have issued, whichever comes first. Where we sign a separate written contract with you, that contract prevails on any point where the two disagree.

2. Use of this website

The content of this website is provided for information. Prices shown are indicative starting points, not binding offers — a binding price only exists once we have issued you a quote or an invoice for a defined scope.

You may not copy the design, code or written content of this site for use in a competing offering. You may of course quote it, link to it and share it.

3. Services and scope

We provide web and software development services, principally: landing page development and launch, SaaS backend development, and e-commerce store development. What each includes is described on the corresponding service page and, definitively, in the quote issued for your project.

Scope is what is written down. Anything not listed in the agreed scope is out of scope — including additional pages, redesigns after approval, new integrations, content creation, ongoing maintenance and third-party licence costs. Out-of-scope work is quoted separately and only begins once you have accepted that quote in writing. We will not add work to an invoice that you did not agree to first.

4. Quotes and pricing

• Quotes are issued in euro (EUR) and are valid for 30 days unless stated otherwise.
• Prices are fixed for the agreed scope. They do not float with the hours actually spent.
• We are not currently registered as a VAT payer, so invoices are issued at 0% VAT and no VAT is added on top. If our VAT status changes, we will tell you before issuing any invoice that is affected.
• Prices exclude third-party costs — hosting, domains, cloud infrastructure, paid licences, payment-provider fees — which you pay directly to the provider concerned.

5. Payment terms

• Invoices are payable by bank transfer in EUR to our account at AS „SEB banka”, IBAN LV97 UNLA 0631 0941 6673 9, BIC UNLALV2X.
• The standard payment term is 3 days from the invoice date, unless the invoice states a different term.
• Please quote the invoice number as the payment reference so the payment can be matched.
• For larger projects we may invoice in stages — typically a deposit at the start and the balance on delivery. The split is always stated in the quote before work begins.
• If an invoice is overdue we may pause work and withhold deployment or handover until it is settled. We will contact you before doing either — no work stops without notice.
• Statutory late-payment interest under Latvian law may be applied to overdue amounts.

6. What we need from you

Delivery dates assume you supply what the project needs when it is needed. Specifically, you agree to:

• provide content, designs, mockups, product data and brand assets in a usable format;
• grant timely access to hosting, domain, cloud, repository and payment-provider accounts where the work requires it;
• nominate one person who can give feedback and sign off decisions;
• respond to questions and review requests within a reasonable time;
• confirm that you hold the rights to any material you give us — text, images, fonts, logos, data — and that using it does not infringe anyone else's rights.

If the project stalls waiting on you, the delivery date moves by at least the length of the delay. If it stalls for more than 60 days we may invoice the work completed to that point and close the project.

7. Delivery and acceptance

We deliver by deploying the agreed system and notifying you that it is ready for review. You then have 10 working days to check it against the agreed scope and report anything that does not match.

Anything in scope that does not work as agreed will be fixed at no charge. Requests that change the agreed scope are quoted separately. If we hear nothing within 10 working days, or you put the system into live use, the delivery is treated as accepted.

8. Ownership and source code

On full payment, the source code and the deliverables created specifically for your project become yours, along with the right to use, modify and redistribute them without further permission from us. Source-code handover is part of every project, not a paid extra.

Two things are carved out of that, and it is worth being clear about them:

• Third-party components. Open-source libraries, frameworks and paid licences included in the build remain under their own licences. You receive the rights those licences grant — no more, and no less.
• Our general know-how. Generic tooling, boilerplate and techniques we developed before your project and reuse across clients stay ours. This never limits your ability to use, change or move your own system.

Until an invoice is paid in full, we retain ownership of the deliverables and any licence to use them is provisional.

We may reference the project in our portfolio — name, a description and screenshots. Tell us if you would rather we did not, and we will not.

9. Third-party services

Projects commonly depend on services we do not control: hosting, cloud platforms (AWS, DigitalOcean, Google Cloud), payment gateways (Stripe, PayPal), domain registrars and APIs. Those services are governed by their own terms, which you accept directly with them.

Wherever practical, accounts are opened in your name so that you control the billing and can never be locked out of your own infrastructure. We are not responsible for a third party's outages, pricing changes, policy changes or account decisions — but we will help you work through them.

10. Defects and support

For 30 days after delivery we fix, free of charge, any defect where the delivered system does not do what the agreed scope said it would.

That warranty does not cover: changes you or a third party make to the code; failures caused by a third-party service; content or data problems; new browser or platform versions released after delivery; or new features described as bugs. Ongoing maintenance, hosting management and feature work are available under a separate agreement.

11. Liability

We deliver the work with reasonable professional skill and care. Software is never guaranteed to be free of defects, and we do not warrant uninterrupted or error-free operation.

To the extent Latvian law permits, our total liability arising from a project is limited to the total amount you paid us for that project. We are not liable for indirect or consequential loss — including lost profit, lost revenue, lost data or business interruption — and we are not liable for loss caused by a third-party service, or by your own changes to the delivered system.

Nothing in these terms excludes liability that cannot legally be excluded, including liability for intentional misconduct or gross negligence, or any statutory rights you have as a consumer.

Keeping your own backups is your responsibility once the system is handed over. We will happily set backups up as part of the scope — but we cannot restore what was never backed up.

12. Confidentiality

Each side keeps the other's non-public business information confidential and uses it only for the project. This survives the end of the engagement. It does not apply to information that is already public, that you or we already knew, or that must be disclosed by law.

Where we handle personal data belonging to your users, we do so as a processor under a separate data processing agreement. See section 9 of the Privacy Policy.

13. Termination

Either side may end a project in writing. If you cancel, you pay for the work completed up to that date and we hand over what has been produced and paid for. If we cancel for a reason that is not your fault, we refund anything paid for work not yet done.

Either side may terminate immediately if the other commits a material breach and has not fixed it within 14 days of being asked to in writing.

14. Force majeure

Neither side is in breach for a delay caused by something genuinely outside its control — natural disaster, war, sustained infrastructure or utility failure, or a change in law that makes performance impossible. The affected side tells the other promptly and both work in good faith to find a way forward.

15. Governing law and disputes

These terms are governed by the law of the Republic of Latvia. Disputes are subject to the jurisdiction of the Latvian courts.

Before going to court, both sides agree to try to resolve the matter directly. Most disagreements come from a scope misunderstanding and can be settled in one honest conversation. If you are a consumer in the EU, you also have access to the European Commission's online dispute resolution platform.

16. Changes to these terms

We may update these terms as our services change. The version that applies to your project is the one in force on the date your quote was accepted — later edits do not change an engagement already underway. The date at the top of this page shows the current version.

Questions about anything here: get in touch. We would much rather explain a clause now than argue about it later.